Terms of Service

Last updated: January 28, 2025

1. Acceptance of Terms

By accessing and using aeo-agent.ai ("the Service"), operated by Kakaduu e.U. ("we," "us," or "our"), you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our Service.

2. Service Description

aeo-agent.ai provides Answer Engine Optimization (AEO) analysis services, including:

  • Free basic AEO website analysis
  • Comprehensive paid analysis ($29-$89 per report)
  • Enterprise solutions (custom pricing)
  • Educational resources and tools

3. User Accounts

3.1 Registration: You must provide accurate, complete, and current information during registration.

3.2 Security: You are responsible for maintaining the confidentiality of your account credentials.

3.3 Age Requirement: You must be at least 16 years old to use our Service.

3.4 Account Responsibility: You are responsible for all activities under your account.

4. Payment Terms

4.1 Pricing: All prices are listed in USD and exclude VAT where applicable.

4.2 Payment Processing: Payments are processed securely through Stripe.

4.3 Refund Policy: Refunds are available within 14 days of purchase under EU consumer protection laws.

4.4 VAT: Austrian VAT (20%) applies to EU customers without valid VAT ID.

5. Intellectual Property

5.1 Our Content: All Service content, features, and functionality are owned by Kakaduu e.U. and protected by international copyright laws.

5.2 Your Content: You retain ownership of content you submit for analysis.

5.3 License Grant: You grant us a limited license to process your content for analysis purposes.

6. Prohibited Uses

You may not:

  • Use the Service for illegal purposes
  • Attempt to gain unauthorized access
  • Interfere with Service operations
  • Scrape or harvest data
  • Resell or redistribute analysis reports without permission
  • Submit malicious or harmful content
  • Violate third-party rights

7. Service Availability

7.1 Uptime: We target 99.5% uptime but do not guarantee uninterrupted service.

7.2 Modifications: We reserve the right to modify or discontinue features with notice.

7.3 Maintenance: Scheduled maintenance will be announced in advance when possible.

8. Limitation of Liability

To the maximum extent permitted by Austrian law:

  • The Service is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for the Service in the past 12 months
  • We do not guarantee specific SEO/AEO results

9. Indemnification

You agree to indemnify and hold Kakaduu e.U. harmless from any claims arising from your use of the Service or violation of these Terms.

10. Termination

10.1 By You: You may terminate your account at any time through account settings.

10.2 By Us: We may terminate or suspend access for Terms violations.

10.3 Effect: Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These Terms are governed by Austrian law, excluding conflict of law provisions.

Any disputes shall be subject to the exclusive jurisdiction of courts in Vienna, Austria.

12. Dispute Resolution

12.1 Mediation: We encourage resolution through mediation before litigation.

12.2 EU ODR Platform: EU consumers may use the Online Dispute Resolution platform at ec.europa.eu/consumers/odr

13. Changes to Terms

We reserve the right to update these Terms. Material changes will be notified via email or Service announcement at least 30 days before taking effect.

14. Contact Information

For questions about these Terms:

Company: Kakaduu e.U.

Registration: FN 477589m, ATU 72687201

Address: Phorusgasse 8/Top 7, 1040 Wien, Austria

Email: info@kakaduu.eu

Phone: +43 699 11111479